5 Ways to Provide Customer Service with Social Listening
As a small business owner, you know how important it is to show your guests excellent customer service, but did you know that consumers’ high expectations also carry over to your social media presence? Droves of customers are turning to social media to effectively get their problems resolved. The Journey is what everyday entrepreneurs, like you, need to follow in the pursuit of online success. In this video, Emma and Nealey explain how to up your customer service game on social media to keep your customers coming back again and again. Taking the time to make your online customer service as exceptional on social media as it is in person will impress your customers and keep them coming back to your business!
In Front Page Carousel
Editing Text in the Header
In this video, we'll show you how to edit and format the text in your header section.
Gathering Content for Your Website
In this video, we'll cover what types of content you should use on your website. We'll discuss where to find a variety of content and images and how to organize everything before you start building your website.
What Information Do You Need on Your Website?
In this video, we'll cover the absolute minimum information your website needs to contain and how to create this core content.
Editing Visual Elements in the Header
In this video, we'll show you how to access the header section on your site and how to customize the appearance and content.
Working with Themes
In this video, we'll cover how to preview available website themes and how to change the one you have. We'll even show you how to access and edit the colors and fonts to customize your theme.
Writing Content That Boosts Your Search Rankings
In this video, we'll cover how your content contributes to Google search and how to structure your content to be more search friendly.