5 Ways to Provide Customer Service with Social Listening
As a small business owner, you know how important it is to show your guests excellent customer service, but did you know that consumers’ high expectations also carry over to your social media presence? Droves of customers are turning to social media to effectively get their problems resolved. The Journey is what everyday entrepreneurs, like you, need to follow in the pursuit of online success. In this video, Emma and Nealey explain how to up your customer service game on social media to keep your customers coming back again and again. Taking the time to make your online customer service as exceptional on social media as it is in person will impress your customers and keep them coming back to your business!
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Editing Content in a Section or Section Group
In this video, we'll show you how to customize the appearance and content in a section or section group. We'll also show you how to re-order or delete section groups.
Creating a Website Plan to Support Your Business Goals
In this video, we'll show you how to align your website plan to your business goals and how to design your site to help you reach them.
Working with Themes
In this video, we'll cover how to preview available website themes and how to change the one you have. We'll even show you how to access and edit the colors and fonts to customize your theme.
Writing Content That Boosts Your Search Rankings
In this video, we'll cover how your content contributes to Google search and how to structure your content to be more search friendly.
Gathering Content for Your Website
In this video, we'll cover what types of content you should use on your website. We'll discuss where to find a variety of content and images and how to organize everything before you start building your website.
Prepping for a Fast, Easy Website Build
In this video, we'll share some tips and tricks to consider before you start building your website and how some simple planning can smooth the website building process.