5 Ways to Provide Customer Service with Social Listening
As a small business owner, you know how important it is to show your guests excellent customer service, but did you know that consumers’ high expectations also carry over to your social media presence? Droves of customers are turning to social media to effectively get their problems resolved. The Journey is what everyday entrepreneurs, like you, need to follow in the pursuit of online success. In this video, Emma and Nealey explain how to up your customer service game on social media to keep your customers coming back again and again. Taking the time to make your online customer service as exceptional on social media as it is in person will impress your customers and keep them coming back to your business!
In Small Business Topics
How to Tell Your Story on Your Website in 3 Easy Steps
It has never been easier to start an online business to sell your products or services. With an ever-expanding audience of people who are coming to expect unique products, learning how to tell your story on your business website is vital
I Registered My Domain, Now What?
If you have registered a domain name, you probably have some idea of what you want to achieve, but you might not know where to start.
Digital Payment Options for Your Website
Even though online payment providers will take a small cut of your profit, increased convenience and security make them well worth it.
A Beginners Guide to Branding Your Business
Defining your brand’s personality, conceptualizing your visuals (such as a logo), claiming social media handles and custom email addresses should be on your checklist. Branding can have a direct impact on success, both in the short- and long term.
How to Use Twitter for Your Online Business
Twitter can be a great marketing tool for businesses of every size because this social media platform is an easy and convenient way to stay on top of industry trends, connect with customers and prospects, and promote your brand.
How to Name a Business for Online Success
Ready to come up with a business name for your new venture, but not sure where to start? When it comes to business naming, you want something that will last, which is why the naming process is so critical.